Why Businesses are Choosing VoIP Phone Services (2023)

VoIP allows users to be more mobile. With VoIP, they are still able to use official business phone numbers for calling without having to use cellular minutes. They can even use other communication tools like video conferencing to stay connected with the company if their provider’s service is robust enough.

Why Businesses are Choosing VoIP Phone Services (2023) Nigeriantech.com.ng

VoIP can provide large and small businesses with facilities to allow conference calls, group calls, and multiple calls at once with little to no installation. A VoIP system can often be initiated using your existing hardware or with the addition of minimal new hardware, such as new headsets.

In today’s society, staying connected is more critical than ever for businesses to make money. Fast becoming one of the most reliable, relevant, and cost-effective communication tools, VoIP, or Voice over Internet Protocol, is taking the world by storm.

Surpassing the $40B mark in 2022, VoIP services are rising rapidly, with an estimated forecast of $100B in 2023.
Adopted worldwide to communicate with global team members, firms are switching to VoIP for a myriad of reasons.

Cost-Effective Modern-Day Service

The best benefit of VoIP is cost-effectiveness. Gone are traditional phone systems with hefty installation costs, ongoing maintenance, and international call tariffs. With VoIP, minimal hardware and installation are required. In addition, VoIP only needs an Internet connection to work.

According to Techco, corporations save a shocking 90% on international calls and 40% on local ones. By using a smartphone or any electronic device, connecting with remote workers across the globe is not only fuss-free but also cost-effective.

Flexible Scalability

As businesses grow and evolve, cross-functional team communication must also change. Traditional phone systems can be pricey with tricky contractual obligations. Depending on every firm’s needs, upgrading with usual telecommunications can be hefty with limited scalability.

However, VoIP is the exact opposite. Highly versatile and scalable, it allows businesses to adjust their lines per their communication needs. This simple flexibility is a game changer for businesses that rely on varied seasons due to fluctuating demands.

Technological Advancements

VoIP is not just about making and receiving calls over the Internet. It is an all-in-one network of advanced features such as video conferencing, call forwarding, and voicemail-to-email transcription. Staying connected and productive are a given regardless of a person’s location. This enhances internal business workflow.

Seamless Integration

One of the best advantages of VoIP is its ability to integrate seamlessly with CRM platforms and other software or tools. Like the VoIP API from Plivo, corporations can conduct calls and business with tracked analytics.

Efficient, effective, and efficacy-driven sales and support teams can make calls directly from the CRM platform. VoIP helps to improve productivity while enhancing the customer experience. The additional data also ensures analytical decision-making and acts in the company’s best interest.

Green Sustainability

VoIP sets itself apart as a green technology. This is a substantial addition in an era where businesses strive to reduce their carbon footprint.

With minimal equipment and significantly lesser energy consumption than traditional phone systems, VoIP is an obvious choice for long-term sustainability. Not only is VoIP a financially savvy choice, but it is also an environmentally responsible one.

In Summary

VoIP is more than a modern alternative to traditional phone services. It is an integrated tool that boasts many benefits, from cost savings to flexibility, with advanced features and a lower carbon footprint. The additional advantages make VoIP a vital component of any business’s communication strategy.

As the business landscape evolves, VoIP is set to be in the driver’s seat, helping companies to communicate effectively and efficiently.

Why has VoIP become so popular?

VoIP calling has become so popular because of its cost savings, flexibility, advanced features, improved call quality, ease of use, and scalability. Voice over Internet Protocol (VoIP) is a revolutionary technology that has changed the way we communicate.

Why are VoIP phones better?

VoIP phones are typically faster and more reliable than landlines, making them a much better choice for businesses that need to keep their customer service running smoothly. They also include extra important features such as video calls and SMS.

Is VoIP better for business?

VoIP is a very reliable form of communication for businesses and can make a great replacement for traditional phone lines. With a stable internet connection, you can rely on VoIP to provide high-quality phone calls whilst also benefitting from additional features, such as call recording and custom caller ID.

Why is VoIP better than analog?

VoIP systems offer a wider range of advanced features, such as voicemail to email, call forwarding, and auto attendant, which can help businesses operate more efficiently and provide better customer service. Analog systems have limited features in comparison.

What advantage does VoIP offer over PBX?

VoIP offers more features and flexibility

The best solution for your company will depend on a number of factors, including your budget, needs, and preferences. However, in general, VoIP systems tend to be more cost-effective, flexible, and feature-rich than PBX systems.

What makes VoIP different?

Why Businesses are Choosing VoIP Phone Services (2023) Nigeriantech.com.ng

Unlike analog phone system – also commonly known as Plain Old Telephone Service (POTS) – that carries voice signals over copper wires, VoIP technology transmits voice traffic over Internet in the form of data packets.

What are the benefits of VoIP cost?

Lower Costs

Legacy phone systems require expensive hardware and equipment, constant maintenance and upgrades, a lengthy setup and installation process, and lots of hidden fees. Any business switching to VoIP will save 49-69% on monthly communication costs.

What are the cost effective benefits of VoIP?


You no longer need to purchase or lease costly hardware nor wait for wiring to be installed. VoIP helps companies to avoid those stressful moments spent reviewing monthly telephone bills filled with erratic and unpredictable charges.

Chinedu Okeke

Chinedu is the founder of Nigerian Tech. He is a tech enthusiast who has the passion for emerging trends in the tech industry. He is also a professional web content developer.

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