NCC Approved Unified USSD Codes For All Mobile Networks In Nigeria (2023)
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Unified NCC USSD codes have been certified for use across all Nigerian mobile networks by the Nigerian Communications Commission (NCC). All national mobile networks will support the harmonized shortcodes (HSC).
What this implies is that all mobile network services will be using the same customer care number, the same code for checking data balances, the same code for credit recharge, etc.
- The code 996, is now for verification of Subscriber Identity Module (SIM) Registration/NIN-SIM linkage.
- The Code 2442, is retained for Do-Not-Disturb (DND) unsolicited messaging complaint management.
- The common Code 3232, is also retained for porting services, otherwise called Mobile Number Portability.
The old and new harmonized short codes has already been run concurrently up on till May 17 2023, when all networks are expected to have fully migrated to full implementation of the new codes.
The Subscriber Identity Module (SIM) Registration/NIN-SIM connection is now verified using the code “996” on MTN, GLO, AIRTEL, SMILE, 9MOBILE, etc.
For the purpose of handling complaints about Do-Not-Disturb (DND) unsolicited messaging, the code “2442” will now be used on all Nigerian mobile networks.
For mobile number portability services, commonly known as porting services, the standard code 3232 is preserved.
As of May 17 of 2023, all networks have fully converted to full adoption of the new codes, the old and new harmonized short codes will operate side by side.
FULL LIST OF NCC APPROVED UNIFIED USSD CODES FOR ALL MOBILE NETWORKS (2023)
Below are the approved NCC unified USSD codes for all Nigerian networks
- Call Centre: 300
- Borrow Services: *303#
- Stop Service: *305#
- Check Balance: *310#
- Credit Recharge: *311#
- Data Plan: *312#
- Data plan balance: *323#
- Share Services: *321#
- DND: 2442
- Porting services: 3232
- NIN Verification and NIN-SIM Linkage: *996#
These codes have been fully implemented by some of the major mobile networks such as MTN, GLO, AIRTEL and 9MOBILE. For those seeking to find MTN new ussd codes or mtn new code to check balance and mtn new recharge code, the unified codes by NCC above answers this.
What is the new USSD code?
The new USSD codes are: For airtime recharge, the new code is *311* Voucher PIN # To check Airtel’s airtime balance, the new code is *310# To borrow airtime, dial *303#
What are the NCC approved unified codes for all mobile networks in Nigeria?
The codes as given by the NCC are 300 to be used as the unified code for call centre/help desk across all mobile networks; 301 for voice mail deposit; 302 for voice mail retrieval; 303 for borrow services; 305 for STOP service; 310 for check balance, and 311 for credit recharge.
Why are networks changing codes?
The commission stated that this was aimed at achieving uniformity in common short codes across networks, allowing the code for checking airtime balance, for instance, to become the same across all mobile networks. It gave the mobile network providers a deadline of May 17, 2023, to fully migrate to the harmonized codes.
What is the new code for MTN data?
You can subscribe to any MTN data bundles via the following channels: USSD: Dialling *312*1# or *904# and selecting your preferred data plan.